Last Updated on June 1, 2023 by Vlad Stoikovich
Melbourne Removalists – better trained!
Removals Industry Reputation
Removals is one of those industries that has a bad reputation for attracting undesirables. Melbourne removalists can come in many forms: from cowboys who move furniture like it’s an adrenaline sport, tattooed jailbirds who lisp through their missing front teeth, and bleary-eyed backpackers whose sweat reeks of 4 different tap beers. This is just to name a few who populate the Melbourne removals scene.
Tips for finding the right removalist for you.
How do you sort the wheat from the chaff? If I were a removals customer this is how I would avoid dodgy deals!
1. Web presence: Ensure the removalist’s website and social media pages, have plenty of real content. That is real video and photos of company employees going about their daily removals business. Stock photography is a mask!
2. Reviews: ALWAYS check review sites: google reviews, womo.com.au, product review. Dig deeper, and beware as many removalists post their own positive reviews. You can usually spot these – they are very generic, they give non-specific information and praise and are usually shorter in length.
3. Cheapest Remmoval Rates do not always mean the cheapest move. How do Melbourne furniture removalists who offer bad service keep attracting new customers? Many by dangling a tempting low hourly rate right under your consumer nose. Those rates can often be low for a reason: cutbacks on training, recruitment, safety, inadequate office staffing levels, underpaying of removals workers and sidestepping of liability for damages. These are all ways in which the hourly rate can be kept low. And remember LOW rate usually = SLOW on pace!
Be sure to choose a removalist with an established training program, and a great team culture. Investigate the websites and social media behind the removals company. You’ll soon get an idea of how the company thinks and acts behind the scenes. A strong, caring culture of excellence, and happy staff, typically means an excellent customer experience.
HOMEMOVE better trained removalists FAQs
It depends on your specific needs. If you have valuable items, like antiques or art, you might want a specialist. Similarly, if you’re moving interstate or internationally, look for a removalist experienced in that type of move.
Look for online customer reviews and ratings on various platforms like Google Reviews, Yelp, or the Better Business Bureau. You can also ask for recommendations from family and friends who have recently moved.
Ensure you’re comparing apples to apples. The quote should include all costs, such as for packing materials, labor, transport, insurance, and any additional services. Be wary of any quotes that seem too good to be true – they often are.
It’s very important. Insurance protects your belongings in case they are damaged or lost during the move. Make sure the removalist company is fully insured and understand what the insurance covers.
Choosing a local removalist can have benefits. They’re familiar with the area, which can speed up the move, and it’s generally easier to communicate with and coordinate a local company.
Yes, experience matters. Companies with a long history of providing removalist services are likely to have encountered and overcome a variety of moving-related challenges.
Start with online research. Check out different removalist companies, their websites, services offered, and customer reviews. This will give you an overview of your options.
Ask about their experience, insurance, cancellation policy, and if there are any additional charges not included in the quote. You might also ask how they train their employees and how they protect your belongings during the move.
Communicate your requirements to the removalist companies you’re considering. They should be able to accommodate your needs, or they may recommend another company that can.
Vlad Stoikovich is the General Manager of HomeMove, with more than twenty years in the Melbourne removalist industry, you won’t find anyone with more experience or greater integrity.
Good morning
We had our move completed by Homemove yesterday (Tuesday 18/4/17). (Maribyrnong to Point Cook) The two gents who turned up were Misha and Josh – Please pass on our thanks for a Job well done .. They were polite, professional and did a great job !!
Kind Regards
Frank Hurley